Frequently Asked Questions
Frequently Asked Questions (FAQ)
Requirements
1. Credit Card / Bank Transfer Payment
Cash / Cheque Payment (Calculated at Retail Prices)
(Same as Retail Outlet's Selling Price)
Order Received - Order not yet processed
Order Processing - Order processed and sent for packing
Order Shipped - Order shipped out from warehouse, delivery likely within 1-2 working days
Lead Time: Delivered within 5 Working Days (excluding Sat, Sun & Public Holidays)
Delivery Hours: Monday to Friday, During Office Hours (10.00am – 6.00pm)
Up to $100 - $10.90
$100 to $200 - $5.45
$200 & Above - FREE
Kindly note, free delivery only applies to lift access floor level.
If stair climbing is required, additional charges will apply.
Click Here for Outlet Address
Lead Time: Ready within 5 Working Days (excluding Sat, Sun & Public Holidays)
For urgent collection requests, kindly contact our Product team via enquiry@homenoffice.xyz, for a more accurate collection timeline.
See Return & Refund Policy or Click Here
- PayNow
- Credit Card (Visa, Master, Amex, Discover)
- Bank Transfer (DBS, OCBC, UOB)
- PayPal
- Cash on Delivery (Retail Price)
- Cheque on Delivery (Retail Price)
Click ‘forgot password?’ at the Login Page or click here
Click ‘My Account’ after Login or click here
To view your past order history for orders submitted before 23 Apr 2021, you can visit HERE.
Log in with your ID and password to access your past order history.
Email Us At:
enquiry@homenoffice.xyz